TERMS OF USE

We know this sort of thing can be a little dry, but we hope you understand how important it is for us to clearly communicate what you're agreeing to do or not do by visiting our site, using our services, buying our products or making the most of the Travel Society.

 

We've done our best to keep the legalese down, but it isn't always avoidable. Please let us know if you don't fully understand something or if you would like further clarification on a specific point or clause. 

WEBSITE LEGAL NOTICE

 

© Copyright 2016-2019. All rights reserved. Reproduction, adaptation, or translation without permission is prohibited except as allowed under International copyright laws. All the text, graphics, design, content, and other works are the copyrighted works of Odyssean Travel or used by Odyssean Travel with explicit permissions or executions of open licensing.

TERMS AND CONDITIONS OF USE

Welcome to the company website of Odyssean Travel at any domain configuration of odysseantravel.com ("website", "site"). Use of this site is governed by the Terms and Conditions set forth. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. The information and materials provided by Odyssean Travel ("us", "we", "our") may be used for informational purposes only. By using, accessing, uploading or downloading materials to or from this website you ("you", "your", "yours") agree to follow the terms and provisions as outlined in this legal notice, which apply to all visits to our website, both now and in the future. We may at any time revise and update the Terms and Conditions. You are encouraged to periodically visit this page to review the most current Terms and Conditions to which you are bound. If you do not agree to these Terms and Conditions of Use, please do not use this website.

 

DEFINITIONS

 

"Advantage" shall mean any amenity, award, benefit, bonus, gift, reward or perk redeemable by you as part of any participation in the Travel Society.

 

"Agreement" shall mean this document together with any future amendments.

"Affiliate" shall mean any business and/or individual which has been contracted to provide products or services to you in conjunction with or on behalf of us.

"Disruption" shall mean any delay, change in itinerary or loss, whether real or perceived.

"Explorer" shall mean the named individual holding any current and valid Travel Society account.

 

“Feedback” shall mean all comments, feedback, information, review, testimonial or other material submitted to us in relation to this site or a travel experience whether in writing or orally.

 

​“Forum” shall mean the travel forum on our site.

 

"Insurance" shall mean any travel related insurance policy, travel protection or travel coverage policy.

 

​“Media Content” shall mean any animation, text, description, photograph, image, illustration, video or likeness.

"Supplier" shall mean a business or individual providing accommodation, transportation, or other services directly related to travel.

​“Thread” shall mean any Forum category, subcategory or subsequent online conversation.

 

RESTRICTIONS

The information and materials available on this site are available to you for personal, non-commercial use only. You may also reference such material within your organization in connection with the support of our products or services or that of any of our Affiliates. As a condition of use, you agree not to modify or revise any of the material in any manner, and to retain all copyright and other proprietary notices as contained in the original materials on any copies of the materials. No other use of the materials or information is authorized. Any violation of the foregoing may result in civil and/or criminal liabilities.

OWNERSHIP OF INFORMATION AND MATERIALS

 

The information and any materials available on or from this website are the copyrighted works of Odyssean Travel or have been made available to us by an authorised party, and any unauthorized use of that information or materials may violate copyright, trademark and other laws. Any rights not expressly granted herein are reserved.

 

 

TRADEMARK INFORMATION

 

Our trademarks may be used only with written permission from us. Odyssean Travel is a trademark of ours. All other trademarks, brands, and names are the property of their respective owners. Except as expressly specified in these terms and legal restrictions, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or any proprietary rights of ours or any third party.

 

 

LINKS TO OTHER WEBSITES

 

As a convenience and to make the website truly service oriented, we have included links to complementary sites on the internet. These sites are owned and operated by third parties. We can’t be held liable for the content on those sites, nor do we advocate or endorse such third-party sites unless clearly indicated to the contrary.

FEEDBACK

 

Your feedback is critical to our success and we value it greatly. We also rely on any review or testimonial to grow our business and to help others find our superior services through modern search engine algorithms.

Your contributions also allow us to garner a much more up to date understanding of a destination or other travel related item. We’d like to use such feedback to help others find the best vacation for themselves and their travel companions.

 

By submitting such feedback, you agree to a no-charge assignment to us of worldwide rights to use, copy, modify, display and distribute the submissions. If you would like to update or remove such feedback, let us know and we’ll try our best to accommodate your needs at the earliest practicable opportunity. Please remember that third-party review sites such as Google are completely beyond our control or influence and that we won’t be able to help you with such matters.

 

YOUR MEDIA CONTENT

 

Outside of your feedback, you may wish to participate in our community or to fulfill any redemption requirements for a perceived benefit of our Travel Society by submitting Media Content to us on our site or in relation to our services.

You agree not to submit Media Content that is, to the best of your knowledge, entirely free from copyright including commercial use or that you are the copyright holder.

 

If your Media Content is meaningful or otherwise useful to other travellers, we might want to redistribute it. We’ll ask your permission before we blast it out on social media, typically by email or through an easy to use link. If you agree to our redistribution, you agree to a non-retractable no-charge assignment to us of worldwide rights to use, copy, modify, display and distribute the Media Content.

SUBMISSIONS, RECOMMENDATIONS AND LISTINGS

Select affiliates and supplier partners may be invited to submit a listing or recommendation for an element of travel or related services, including but not limited to attractions, landmarks, local businesses, cruise ships, and the like.

By submitting any such Media Content or related information you certify that you are an authorized representative of the entity described or featured and that you have the appropriate and full permissions of all persons and any minor persons distinguishable in the submitted Media Content.

 

You also certify that your submission is a fair and complete representation of the subject, and that, to the best of your knowledge, the submission shall remain accurate for the foreseeable future. You also agree to update us at the earliest practicable outset where any material change occurs or is likely to occur and you indemnify us from any loss or liability where your submission or its maintenance has not been accurate.

By submitting any Media Content or related information to us you agree to a non-retractable no-charge assignment to us of worldwide rights to use, copy, modify, display and distribute the Media Content or related information.

 

TRAVEL PLANNING AND BOOKING TERMS AND CONDITIONS

In addition to any Terms of Use of this website, by communicating with us about your travel you agree to the following:

YOUR RESIDENCY

We have secured access to competitive rates, generous amenities, and the depth of support that only arises from a professional business relationship. At this time, we may be unable to provide certain travel booking services to non-residents of Canada or the United States. Some exception may arise on a case-by-case basis where a non-resident is travelling with a resident and the resident is the lead passenger.

ACCURACY OF INFORMATION AND DISCLOSURES

You shall provide a full and accurate disclosure of your personal information, including telephone and email contact details, billing and mailing addresses, and any additional information required to successfully plan and execute your travel. You also agree to update us if your information changes, such as after a move.

If you are unsure about a legal matter, medical issue or have any other reason to believe you may experience disruption or additional needs, we may be able to give some guidance but strongly suggest you speak to a trusted professional and seek their advice.

Further, we will make best effort to ensure accuracy of information but at no time shall we be liable for any loss or disruption to your travel owing to inaccuracies such as errors or omissions from your submissions or disclosures.

TRAVEL DOCUMENTS

In order to provide you with any travel planning, quotes or to make a booking on your behalf we require an up to date copy of your passport. We promise to keep this information secure, as is outlined in our Privacy Policy below. 

Despite outlined entry and/or exit requirements by your government website, airlines, cruise lines and other travel suppliers may deny you boarding or use of their services if you do not have at least 6 months of validity on your passport following the conclusion of your trip with them. For that reason, we may deny your booking if your passport is not valid for the duration of your proposed travel and at least 180 calendar days beyond your exit from the final destination of your trip.

 

We don’t want you to miss out on a limited time supplier deal, so we may permit you to sign a declaration of intent to renew your travel documents. However, we shall not be required to accept any declaration and may reject your booking if it is in our professional estimation that you run greater risk of being denied boarding. You shall indemnify us from any loss in either instance.

TRAVEL INSURANCE

*THIS IS NOT A SOLICITATION*

By engaging with us to provide travel booking services on your behalf, you understand that a robust travel insurance policy is among the only ways to protect your well-being from the time you leave your day-to-day area of health coverage until the time that you return. It may also prevent or recover from loss stemming from disruption to your trip or other travel related losses such as lost or damaged baggage.

 

For residents of Canada only, we strongly recommend each passenger secure sufficient travel insurance for the full amount and duration of a booking. We are licensed in Ontario through Manulife.

Residents of the United States may request a policy or information about a travel insurance product at any time. Subject to the regulations of the relevant state or district of residency, we are able to provide bookable links only through policy providers John Hancock or CSA. 

 

You are free to secure a policy through whichever entity suits you best, but we are only able to act as your advocate during any claims process if you make a purchase through one of the abovementioned policy providers.

 

Please note that despite our advocacy, we are not able to influence the outcome of a claim in any manner and we shall not be held liable for any claim, shortcoming or other loss.

Some suppliers may set a requirement for you to provide proof of sufficient travel coverage as a condition to your participation, regardless their acceptance of any payment.

 

You may decline the purchase of insurance by telephone, email or other declaration and it will be noted on your invoice from us.

PROFESSIONAL FEES

Our travel advisors are highly experienced, often carrying a multitude of qualifications and awards. You have come to us for our travel planning excellence and other depth of support in booking your trip. We do charge a fee for all travel booking related services, rates are found on the OUR SERVICES page and may be amended from time to time. You can also contact us via email at go-now@odysseantravel.com for up to date rates.

All rates are in US dollars (USD) and subject to applicable taxation which we will collect & remit as required. Your payment may be subject to rates of exchange, you will be liable for such costs and should contact your financial institution for any concerns. 

At this time our professional fees will be administered by our affiliate, Nexion Travel Group.

 

We reserve the right to waive all or part of our fees as reward for client loyalty or for any other reason we may decide from time to time. In agreement with current legislation surrounding travel insurance policy purchases, any waived fees shall not be construed as a discounting of policy purchase costs to the client.

These fees are 100% non-refundable, non-transferable, and shall not be discounted from your trip costs if we elect to waive part or all of the fees.

RESERVE THE RIGHT TO REFUSE

We may, in our sole discretion, perform certain duties of due diligence to ensure all transactions are of a legitimate nature. We reserve the right to refuse or deny booking or any other service to anyone at any time if we detect any acts of a suspicious nature concerning security or fraudulent intent.

 

We are also your advocates and that sometimes means advocating on your behalf against your wishes should you be attempting to book any of the following: travel to an unsafe destination such as a war zone; unsafe activities or those for which you are unqualified or underprepared, such as an ascent of the summit of Mount Everest without any prior climbing experience; those which would put your booking at risk, such as an unproven or dubious travel supplier or a flight schedule which leaves insufficient transfer time; those which pose a contract risk to yourself or other travellers, such as so-called “throw-away flights”. This list is not exhaustive.

QUOTES SUBJECT TO CHANGE

All pricing and availability for quotes is subject to change until payment processing has concluded by all relevant suppliers and a ticket has been issued. While technology has enabled us to submit purchase requests with great rapidity, not all suppliers are so well equipped, particularly small businesses or local businesses in the developing world, some of the best experiences you can enjoy while travelling!

 

It is for this reason that we do not process bookings in the evening hours or during weekends and holidays.

Additional charges and fees may apply regardless of your possession of a full and valid eticket or other document and may include but are not limited to fuel surcharges, government administered taxes, and rates of international exchange. 

 

SUPPLIER TERMS & CONDITIONS

Various supplier partnerships, affiliations, and other relationships have been secured for the purposes of planning and booking travel on your behalf. Please note that additional terms and conditions may apply to any booking. We will provide you either a digital copy of these supplier terms or provide a link to the supplier terms on the relevant supplier website. Occasionally these terms are not available until after your name or a booking deposit has been submitted.

 

PAYMENT PROCESSING

Please do not send or attempt to send us money or any direct payment.

We adhere to the rules set forth in our provincial legislation that requires we do not receive client funds directly. Instead, with your permission, understanding, or as set out in this Agreement, we use your payment method to apply payment on your behalf directly to your selected travel supplier or to be held in trust with our affiliate Nexion Travel Group.

Your selected supplier will process payment according to their terms and processes, this may result in a delayed charge on your payment method or sometimes a pending or hold amount. Sometimes the charges can be split into several smaller payments. We will do our best to forewarn you of such delays or notify you of any supplier account names which may not be obvious.

You in turn agree to notify us immediately if you think there is a discrepancy in payment amounts in same-currency denominations or if you don't recognise a supplier name. 

We will work with you to marry up any accounting notices, please do not arbitrarily apply a charge-back or reversal with your credit card company. This can result in loss of your travel plans but it may also result in additional loss if the balance is found in favour of us or the supplier. In addition to the full costs of your travel, we may also have to charge an administrative fee of no less than US$25.00 per occurrence where your actions have incurred a penalty to us from a financial institution.

PAYMENT METHODS

Applicable payment methods vary by supplier, but typically require a valid credit card from a major institution such as Visa, MasterCard or American Express. Occasionally an option or requirement to pay by wire transfer or other means arises, you will be notified and may be required to action the process yourself. We will communicate such requirement with you in advance, do not send unsolicited payments to anyone claiming to be a travel supplier.

In certain circumstances, we may be able to receive Interac e-transfers, cheque, or to apply payment with a debit card. Please notify us in advance if you wish to apply payment in this manner and note that it may require significant lead-time for your payments to clear and then submit.

Where a payment has been made with means other than credit card there may be additional restrictions or earlier final payment due dates. This is because remittance periods can vary or we may rely on delivery of a physical cheque. You may also be required to administer a payment with our guidance or to pay an additional fee, we shall not be liable for such fees nor for any loss in relation to this method of payment.

HONEYMOON FUNDS & TRAVEL FUNDS

We are able to offer travel fund services to you, allowing you to aggregate the goodwill and kind contributions of family and friends in celebration of a wedding or other milestone. Each fund is unique and will have a unique fee associated with its creation and maintenance. 

You will have one of two options, both are subject to the same terms and conditions as any regular booking, including changes in price and availability or additional supplier terms:

Option 1) You make a booking or plan a booking and its individual elements in advance, selecting potential upgrades or enhancements to be purchased by family and friends on your behalf. We will try our best to keep the process simple, but each individual purchase may require a full client registration by the purchasing party. 

Option 2) You make a booking or plan a booking in advance and we provide access to a trust account provided by our affiliates at Nexion Travel Group in order to accumulate monetary contributions. The duration of any collection must be selected in advance. We have a minimum per-transaction contribution amount of $50.00, please let your family & friends know that their contributions are guaranteed to be delivered to you but that we are not able to provide individual refunds to any contributing party. At the close of the selected duration we will have a cheque processed and sent to you bearing the full amount contributed by all parties, please allow up to 8 weeks for delivery. Any amount contributed by credit card is subject to a fee of 3.54%, no other fees or deductions shall occur. At present we are only able to offer such service in Canadian dollar account, all other currency contributions are subject to the rules set forth under RATES OF EXCHANGE. 

COUNTER FRAUD MEASURES

DO NOT SEND PAYMENT DETAILS VIA EMAIL

We will never solicit payment details by email and we recommend strongly against sharing credit card or other financial information over an email platform. 

In most instances we will simply apply credit card payment on your behalf using secure technology or dedicated travel advisor portals provided by various travel suppliers. Where alternative payment arrangements are necessary we will provide clear instruction to otherwise secure your booking. 

If you do receive a request for payment information with specific information regarding your trip, please do not click or follow any links and you should notify your financial institution at the earliest opportunity if you suspect fraud has occurred. We do not want a copy of all your spam, but if it's relevant to a trip you've recently booked with us we'd like to know about it so we can investigate any prospective shortcoming in the booking process or with a supplier.

RATES OF EXCHANGE

We will communicate various currencies related to your travel purchase and may present an amount representative in a familiar currency. Please note that this is for your information and convenience purposes only and that actual rates may differ. You are responsible for any costs and should discuss applicable rates and terms with your card provider or financial institution.

 

AFFILIATE TERMS

As part of our commitment to enhancing your travel, we have elected to secure a number of professional relationships with other businesses and individuals which we feel may add significant value to your overall use of our site and travel services.

We endeavour to build relationships with trusted providers only but we are unable to guarantee any product or service found through an affiliate. You are ultimately responsible for your own actions and communication, including regarding any purchases you might make through an affiliate business, including in direct relation to your travel.

Our affiliates may add, amend or withdraw any offer, product or service at any time. Accepting any promotion is at the sole discretion of an affiliate at the time of payment and is subject to availability and the additional terms and conditions an affiliate may have.

We shall not be liable for any loss related to affiliates.

360 SERVICES

We may facilitate some services in the realm of 360 photography on a case-by-case basis. 

When communicating any inquiry or intent with regard to such services, you represent that you are an authorised representative of the entity on behalf of which you are inquiring and that this entity has sufficient liability insurance to host a photographer or any other persons assisting a photographer. You also represent that you have achieved the necessary permissions to photograph or video all areas of the respective property and any persons or works of art which may appear in the resulting media content.

We will do our best to appropriately edit any media content resulting from a capture session to the standards current at the time of your purchase but we cannot guarantee any such media content will be accepted by a third-party for hosting or presentation, such as Google Street View. Once any work is accepted by you, we shall remain indemnified from any future changes to any platform or standard which may apply in future.

We are in no way partners or representatives of Google but have secured affiliate status as a Trusted Pro status holder. We are not liable for any third-party including Google or Facebook. 

An example of 360 imagery may be a jpg or png file of 5376 x 2688 pixels and which may or may not include editing services as agreed during any discovery session and subsequent purchase order.

Media content delivered in 360 format may have certain qualities unique to the format with the technology and tools we currently employ, this can include a gradient or line on an axis ("stitching"), blurred nadir or other point of equipment contact, red hue to certain areas under direct light such as sunlight, and other inconsistencies we endeavour to minimise but which may be impossible to fully rectify. 

Media content, its capture and display may be uniquely subjective and some elements specific to 360 media content are unique. For example, where there is movement or where large portions of the capture area were subject to different lighting conditions. The spherical nature of such media content may also result in a perceived smaller field of full resolution or which may put objects at different depths or relative latitude & longitude of the sphere in different proportions. If you are using the resulting media content for commercial purposes you may wish to disclose this information to the relevant parties.

You also understand and agree that the uploading, processing, and hosting of any media content may occasionally result in pixelation or other small distortion and that some users may not be able to view your content at all because of their connectivity or access & selection of technology.

We shall not be liable for your use of any media content.

By commissioning 360 services with us you and all individuals and minors in your party or at the relevant property agree that the resulting media content may be used in our marketing and / or publicity material without obtaining further consent or payment in respect of such media content.

LUXURY TOURS MIAMI

Please find additional terms and conditions for Luxury Tours Miami here.

NEXION TRAVEL GROUP

We are affiliated with Nexion Canada ULC, part of Nexion Travel Group, itself a part of Travel Leaders Group. They provide our TICO licencing, accounting services, and supplier contracting, along with the administration of certain payment processing and all trust accounts.

Please find additional terms and conditions for Nexion Travel Group (Travel Leaders Group) here.

APOLLO BOUTIQUE

*COMING SOON*

WINGED CANVAS

Please find additional terms and conditions for Winged Canvas here.

 

SERVICES ANCILLARY TO TRAVEL

TRAVEL SOCIETY

PLEASE NOTE THAT THE TRAVEL SOCIETY IS FOR VALID RESIDENTS OF CANADA AND THE UNITED STATES ONLY AND THAT YOUR ACCOUNT MAY BE CANCELLED, CLOSED, REJECTED OR VOIDED AND YOU MAY BE PROHIBITED FROM REDEEMING ANY ADVANTAGES OR FORFEIT ANY ADVANTAGES PENDING REDEMPTION IF YOU CANNOT PROVE THAT YOU ARE A CURRENT RESIDENT. SUBSCRIPTIONS SHALL NOT BE REFUNDED WHERE YOU HAVE ELECTED TO SUBSCRIBE TO A PAID PLAN DESPITE ANY INVALID RESIDENCY OR THROUGH ANY DELIVERY OF INACCURATE INFORMATION SUCCESSFULLY SUBSCRIBED TO OR MAINTAINED AN ACCOUNT ASSOCIATED TO A PAID PLAN.

The Travel Society (the "Society") is a private subscription-based community and although active subscriptions may provide Explorers with various Advantages in conjunction with a qualifying subscription or travel purchase, any Advantages shall not be considered material elements of your travel and are not subject to the terms and provisions of The Travel Act 2002.

Your participation in the Society is voluntary and ancillary to any travel booking. That means you can book a trip without any participation in the Society.

Please note that while subscription to the Society does require your submission of accurate information mirroring that of our booking process, this does not preclude us from performing counter fraud measures and other due diligence on any booking in accordance with our full terms and conditions. 

JOINING THE SOCIETY

You must be 18 years of age or older to join the Society and a resident of Canada or the United States to redeem any Advantages.

 

Joining the Society is by application only. After selecting a subscription level and applying any applicable payment (payment not required for some plan levels) you will be invited to verify your account using your current, valid travel documents. The verification process may be completed in advance, including existing travel clientele.

You will have up to 7 calendar days to verify your account once prompted via email. If you fail to verify your account during this time we may cancel your application and you may lose access to Advantages or their redemption.

By submitting an application and supplemental information, you are declaring your information to be accurate, current and complete. Where inaccurate, you may forfeit any Advantages of the Society and your subscription may be terminated without recourse to any refund. It is your responsibility to maintain up to date information, including email address.

Any information you submit in application to join the Society will be treated as confidential and will be secured accordingly if you use the verification portals offered by us exclusively; please do not use email to share important documents or payment information.

You also have a responsibility to keep your account information secure, we recommend logging out at the end of any session even if you are on your personal mobile phone or home computer. You are responsible for all activity and purchases attributed to your account.

PLANS AND ​SUBSCRIPTIONS

You are free to choose from available plans at the time you subscribe. Once your application has been approved and any applicable subscription fee received, you will have opportunity to redeem applicable Advantages including access to various site pages restricted to the subscription level you have selected.

 

Your account is for personal use only and shall not be shared or used for business purposes unless you have selected a corporate or commercial plan.

Plan fees are clearly indicated on our site. Listed fees are displayed in US dollars (USD), inclusive of any applicable taxes and fees.

Your subscription begins once any initial payment due has been paid whether or not your full application has been verified. We aim to verify your application as quickly as possible, but you will need to be proactive in delivering the required documentation in response to the email verification process. During busy booking periods we may have difficulty in receiving your verification in under 48 business hours and thank you for your patience and understanding.

 

If your application has not been accepted you may be permitted to submit further evidence in support of your verification and subscription payments may be put on hold. If your verification is not successful, we will administer a full refund less a US$9.00 administrative fee where applicable; this is not applicable to the most basic $0 plan. Please note that it may take several weeks for your financial institution to post any amount. Where you have used a payment method in another currency you will be responsible for all currency fluctuations and you may be refunded an amount different to your initial payment.

Your subscription renewal is automatic. To the extent permitted by applicable law, subscriptions automatically renew at the end of the period indicated on your plan, either in whole months (roughly 30 days) or in whole years (12 full months).

You will not be required to pay any additional amount unless you choose to switch plans to a level which features a higher subscription fee.

 

You may cancel your subscription at any time unless you have elected to redeem any Advantages during that same period. You will be given a full refund if you cancel within the first 5 days following your initial application unless you have successfully redeemed any Advantages. Following the initial 5-day period your subscription becomes 100% non-refundable. All subscriptions are non-transferable.

 

Society plans, subscription fees, or renewal periods are subject to change at any time, including being altogether terminated. We will notify you via email at least 30 days in advance of any planned changes. Should your plan feature an increase in subscription fees or a lengthier subscription period, you will have the opportunity to cancel your subscription. You may forfeit certain Advantages scheduled for redemption during the following 30-day period.

 

 

ADVANTAGES

 

All Advantages are subject to availability and any additional terms and conditions set forth by the Affiliates providing them.

Please remember that Advantages are ancillary to any travel you may have booked with us and that you should not base any itinerary around their redemption. We may amend, substitute, change, swap, cancel or withdraw any Advantages at any time and although we will try our best to communicate this with you in advance we shall not be required to provide any notice. Where any Advantages have been invalidated, rejected or voided by an Affiliate, we shall not be liable. We’ll try our very best to prevent your redemption or enjoyment from being affected, but it may be beyond our control in certain circumstances. 

Advantages hold no monetary value. They may not be returned, refunded, accumulated, delayed, deferred or discounted from any purchase you make on our site or in conjunction with any booking, even if you do not redeem applicable Advantages or do not use the full value of your plan’s Advantages.

You are not obliged to redeem any Advantages. If you choose to redeem any Advantages you understand that they, alongside any value-add components of the Society, are offered on an "as-is" basis and are not valid for any upgrade.

 

Your subscription must be in good standing to redeem Advantages and only you may redeem any Advantages associated with your plan. If you are subscribed to the Society and making a booking on behalf of a family member, we may allow them to redeem one of your Advantages for a qualifying booking, but we are not required to do so. For example, you are booking a cruise on behalf of a family member as a wedding gift. 

While we encourage everyone to join the Society, we do not require all members of your party to be current subscribers to enjoy your Advantages and share in their redemption, however we do require that all travellers make the same qualifying booking through us in order to do participate.

 

If you intend to redeem any Advantages you must inform us at least 30 days in advance of the date of any actual activity associated with their redemption. Physical products may have a delivery time beyond our control or that of our Affiliates, this may be up to 12 weeks or longer if the point of origin is outside of North America or where sea freight is the transport of choice. We recommend you select any Advantages at the time of booking in order to have the best variety of options and opportunity to successfully redeem and enjoy them. This is particularly true for popular options such as tours and private transfers. Where there is a date of expiration for redeeming any Advantages, we will endeavour to notify you in advance but shall not be required to do so.

 

Once you have applied to redeem any Advantages and their redemption has been approved, you may not change your selection. Advantages may not be substituted or transferred. There is no penalty to cancel the redemption of any Advantages if you notify us at least 7 days in advance of your confirmed date of redemption, 30 days in advance for groups unless otherwise noted when selecting your Advantages for redemption.

 

Once you have cancelled the redemption of any selected Advantages you will not be able to select any new or different Advantages until you have made a wholly new redemption-qualifying booking or equivalent action. For example, you may cancel and rebook a cruise vacation on new dates or featuring a new itinerary and such new and distinct purchase may again qualify for redemption of new Advantages if it also meets the requirements, however you may not simply cancel your booking and make the same or similar booking again.

 

We shall not be liable for loss or disruption due to any Advantages being changed, cancelled, unavailable, or otherwise not received because of something beyond our control including but not limited to Force Majeure. We shall not be liable for your person or possessions while participating in any activity associated with any Advantages.​

All portions of your travel booking must be paid with real money and in full prior to your redemption of any Advantages. For example, Advantages may not be redeemed if you use a credit, cruise voucher, or any other payment substitute means in an attempt to achieve the booking qualifications for the redemption of any Advantages.

We reserve the right to review any supplier offer or promotion before allowing the redemption of any Advantages, certain offers such as Buy One Get One may not be combined with such redemption.

We will facilitate redemption of any Advantages on your behalf, but we may also direct you to an Affiliate page with specific instructions for redemption of certain goods or services.

 

Select cruise lines, select itineraries or other suppliers may not permit redemption of certain Advantages. This is unfortunately beyond our control at this time. We will do our best to notify you in advance should this be the case, but we might not be able to do so in all instances, such as when we've added or altered any Advantages or where a supplier or Affiliate has updated their terms and conditions.

 

ADDITIONAL ADVANTAGES-SPECIFIC TERMS AND CONDITIONS

 

​Unless otherwise indicated, any qualifying booking must be made in double-occupancy and any transfers shall be provided in a vehicle with the correct number of seats corresponding to the number of travellers you booked with us. We'll try our best to work with solo travellers, but a supplement may apply for the redemption of certain Advantages such as transfers. Odd-numbered parties are not likely to be affected by this arrangement.

 

Unless otherwise indicated, all transfers are private and one-way only, meaning your driver will not be making multiple stops. Your party must travel together when redeeming a transfer. Baggage is limited to one (1) standard size piece per person. Any oversize, specialty or excess baggage may result in additional fees or even the termination of your transportation, you will be responsible for any such loss and we will pass on any additional charges to you. You will need to provide any child seating or specialist equipment. For groups, our Affiliate currently has transfer vehicles with a capacity for up to 28 passengers, multiple runs may be required which may result in several disembarkation times for your group.

Your party may not mix Advantages, for example, we will not permit a party of 4 to redeem a bonus tour for 2 travellers while the remaining 2 travellers redeem a private transfer with the intent of transporting all 4 travellers.

Unless otherwise indicated, you will be responsible for transportation and any other costs associated with the redemption of any Advantages. This may include but is not limited to taxi to/from the site of an activity, food, drink, additional purchases, local taxes, entry fees or gratuities.

 

Redeem a Bonus Tour

 

Your party books a vacation package with us featuring a cruise of 7-nights or longer embarking and/or disembarking from PortMiami or Port Everglades and at least one night of pre-cruise and/or post-cruise accommodation in either Miami-Dade or Broward county. You will have the option of redeeming one (1) tour per person from a selection provided at the time of booking.

 

Redeem a Bonus Transfer

Your party books a cruise with us featuring a 7-night itinerary or longer embarking and/or disembarking from PortMiami or Port Everglades in a Suite category cabin or higher. You will have the option of redeeming one (1) private one-way transfer per party between the cruise terminal and one of either Miami International Airport or Fort Lauderdale-Hollywood International Airport. You may choose whether your transfer is enjoyed prior to your cruise or following your cruise. 

Please note that this is a single transfer and not a return transfer. Transfer does not include multiple stops.

For Access to Travel Society Promotions, Advanced Group Inventory and Exclusive Upcoming Trips & Events

By subscribing to one of the relevant plans, you'll be permitted access to our closed community, promotional pages, and other advanced or exclusive promotions, group space blocks, and other features either not publicly available or in advance of any public display. This may allow you to secure the best cruise cabins, register for applicable inclusive shore excursions, exclusive or enhanced Early Booking Bonuses, and many other benefits of being first to know!

 

TRAVEL FORUM GUIDELINES

The Travel Forum is intended for personal use only and is designed to encourage our community of Explorers and other fans of our brands to learn from one another and share in memory making opportunities across the globe. 

We want you to find new friends and maybe even new travel companions! To learn about exciting new places, join a group or start your own, the types of exciting things that come with the planning and execution of travel among a like-minded community of peers.

We require members of the community use their real name and a true likeness in their profile and you may be required to verify your account within a specified timescale in order to continue to access your account. If you are uncertain about the public nature of your profile, the Meet Our Explorers page is not publicly available; likewise any Forum category or subcategory featuring a lock symbol has been obscured from public access through a permission-only platform. You may request a new permission-only category or subcategory at any time. 

Although there may be certain subcategories featuring themes of a commercial nature or promotions regarding the sale of travel, it is not with commercial intent that we make the platform available and we do require that no you do not engage in any solicitation toward other Explorers or the general public without our prior written consent.

 

We wish to maintain the integrity of the information delivered on the Forum and may require you to provide references or evidence toward any contribution you make if it appears to be overly subjective in nature or otherwise misleading; you may simply be asked to clarify a comment or response, but we encourage you to continue the full conversation on the Forum rather than linking your contributions off site.

Off site links must be relevant and refer to reputable websites. Forum admins and moderators will delete any and all comments which include low value links; posting affiliate links or deploying tracking measures into a link will result in an immediate block on your account. 

You understand and agree that any pricing shared in the Forum is for information purposes only and is designed to help you and other travellers build a better understanding of any plans or contemplation toward a travel purchase. At no time is such value information to be considered a quote. Any actual booking requires a formal quote and is subject to availability and pricing at the time of payment, subject to the terms relevant to any purchase or component thereof.

You understand and agree that any promotional material shared in the Forum is for information purposes only and is designed to help you and other travellers build a better understanding of what offers or trends may be available from time to time and is subject to the specific terms of such promotions. You also agree to remove any content you have shared after any appropriate date or time of expiration.

You alone are responsible for the content and contributions you provide. You agree to distribute only that material which you have authority to so do and that your contributions adhere to the rule of law, including copyright and intellectual property.

Finally, we ask that you keep the language clean and that you respect others. In addition to harassment, sexual content, violent content, hate content, and the like, we ask that you do not post anything political unless it is relevant to the safety or enjoyment of a would-be visitor to a foreign country. For example, letting someone know that there is a political protest in Bangkok or outlining helpful tips for the LGBT community when visiting Egypt is not only helpful, but encouraged. Conversely, complaints about a political party or any generalization of a community will result in the deletion of your post.

Any violation of the Travel Forum Guidelines may lead to the withdrawal of your privileges to access or contribute to the Forum. Repeat offences will result in the termination of your Explorer account and the possible forfeit of any Advantages you may have applied to redeem. Although such termination will not affect any travel you have booked through us, outstanding subscription fees or booking costs will be collected or processed as necessary to complete any booking. You shall not be entitled to any refund in part or in full in such circumstances.

 

DISCLAIMER

 

Our internet and technology team strives to provide you with useful, accurate, and timely information on this website. Accordingly, we have attempted to provide accurate information and materials on this website but assume no responsibility for the accuracy and completeness of that information or materials. We may change the content of any information or materials available at this website, or to the products or services described in them, at any time without notice. However, we make no commitment to update the information or materials on this website which, as a result, may be out of date. Information and opinions expressed in bulletin boards or other forums are not necessarily those of ours. Neither we, nor our officers, directors, employees, agents, distributors, or affiliates are responsible or liable for any loss, damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on our website. We reserve the right to revise these terms and/or legal restrictions at any time. You are responsible for reviewing this page from time to time to ensure compliance with the then-current terms and legal restrictions because they will be binding on you. Certain provisions of these terms and legal restrictions may be superseded by expressly designated legal notices or terms located on particular pages of this website.

 

ALL INFORMATION AND MATERIALS AVAILABLE AT THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND WE DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR INFORMATION ON THIS WEBSITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF.

 

 

TERMINATION OF USE

 

We may, in our sole discretion, terminate or suspend your access to all or part of the website, including, but not limited to any bulletin boards or forums on its site, for any reason, including without limitation, breach of this agreement. In the event this agreement is terminated, the restrictions regarding materials appearing on the site and the representations and warranties, indemnities, and limitation of liabilities set forth in this agreement shall survive any such termination.

 

GOVERNING LAW; JURISDICTION AND VENUE

 

This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario exclusive of its choice of law principles. The Ontario Provincial courts shall have exclusive jurisdiction and venue over any dispute arising out of or relating to this Agreement, and each party hereby consents to the jurisdiction and venue of such courts.

 

 

GENERAL PROVISIONS

 

If any provision of this agreement is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from this agreement and the remaining provisions of this agreement shall remain in force. This contains the entire agreement between you and us concerning your use of the site, which may be updated from time to time. If you have questions regarding our Terms and Conditions, please email: go-now@odysseantravel.com.

 

PRIVACY POLICY

WEBSITE PRIVACY POLICY

The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to all of us here at Odyssean Travel to help our clients and customers retain their privacy when they take advantage of all the Internet has to offer.

 

We believe your business and affairs are no one else's, your privacy is important to you and to us. We'll protect the information you share with us and keep your travel plans strictly confidential. To protect your privacy, we adhere to various principles in accordance with the following accepted practices for client and customer privacy and data protection.

NOTICE

 

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you submit your personal information on the site for an inquiry or intended travel purchase, or when you enter a contest, order email newsletters, or request to join a limited-access premium content subscription including personal or corporate accounts.

 

We use your Personal Information for five (5) primary purposes:

 

  • To deliver your passenger and payment information to various travel suppliers and travel related services as is necessary to procure a quote or deliver a booking and any payment necessary to all parties.

  • To make potential business easier for you to use by not having to enter information multiple times.

  • To help you quickly find services or information, including participation in any community or platform we provide on our website.

  • To help us create content most relevant to you.

  • To alert you to products, special offers, updated information, and other new services from us or available to our clients and customers.

CONSENT

 

If you choose not to register or provide personal information, you can still use most of our website, but you will not be able to access areas that require registration.

 

If you decide to register, you may receive notices pertaining to updates to this privacy policy or other terms as agreed. You may also choose your own contact preferences in certain platform areas of our site, such as any Explorers area or the Travel Forum. If you have given express permission for us to contact you with email updates or other communications, remember that you may opt out at any time by contacting us directly with such request or by replying to any email with “UNSUBSCRIBE” and we will remove you from the opt-in subscription list.

 

Please note that some email campaigns and other realities of internet technology can result in a slight delay when propagating your update through our system.

 

We occasionally allow other companies to offer our registered clients and customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may elect to state that you do not wish to receive marketing materials from third parties.

ACCESS

 

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by contacting us via telephone at 1-888-GO-NOW-88 / 1-888-466-6966 or you can also write us an email at go-now@odysseantravel.com. There, you can:

 

  • Review what personal information you have already given us and request we edit such information.

  • Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.

  • Sign up for electronic newsletters about our services and products.

  • Register. Once you register, you will only need to confirm your information as your information stays with you.

  • You may request deletion at any time, please note that we may need to verify your identity prior to such deletion.

  • We are GDPR compliant and EU citizens will be able to request their data and its portability, please note that we may need to verify your identity prior to executing such requests.

SECURITY

 

We have taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

 

We want you to know your interactions with us are safe and secure. When you view our websites you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

 

Your personal information is never shared outside the company without your permission, except under conditions explained on this page. Inside the company, data is stored in password-controlled servers and devices with limited access. Your information may be stored and processed in Canada or any other country where we, our subsidiaries, affiliates, agents or advisors are located.

 

You also have a significant role in protecting your information. No one can see or access your personal information without proper authorisation. At no time is payment information to be shared via email.

EXPLORERS AREA AND OTHER PLATFORMS

 

We understand the value which arises from a community in terms of planning and execution of an itinerary or purchase, alongside the spirit of sharing an enthusiasm for something as exciting as travel. Please remember that anything contributed to the Explorers Areas, Travel Blog or Travel Forum you have submitted to the site and other relevant areas of our site may be publicly available and that we are unable to assist you in removing such content from wider use as is the nature of the internet.

NOTICE TO PARENTS

 

Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

 

ENFORCEMENT

 

If for some reason you believe we have not adhered to these principles, please notify us by email at your earliest convenience at go-now@odysseantravel.com, and we will do our best to determine the cause and correct the problem promptly. Be certain the words "Privacy Policy" are in the subject line.

WHAT WE DO WITH THE INFORMATION YOU SHARE

 

When you join us, you provide us with your contact information, including full name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service, and, subject to your express permission, announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.

 

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail, processing event registration, photo and video editing, and various other products and services we may offer from time to time as a benefit to our loyal clients and customers. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

 

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of us and our family of websites, and, (c) act in urgent circumstances to protect the personal safety of users of our website or the public.

 
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