As a new or existing client, we invite you to plan a better trip with us!
What types of trips do we book?
We're a Cruise Lines International Association (CLIA) member business and our cruise specialists hold a number of current supplier qualifications to support their extensive ship and destination knowledge.
Arctic & Antarctic Cruises
Luxury Private Yacht Charters
Weddings at Sea
First Time Cruising
Around the World Cruises
We generally only book our clients in properties at a 4-Star standard and above, including resort properties or equivalent luxury boutiques & villas. This is to ensure our own high standards of comfort, safety, and attentiveness to your trip needs are met while you're enjoying your trip.
All-Inclusive Vacation Packages
Luxury FIT (Foreign Independent Travel) or Custom Itineraries
Honeymoons, Babymoons, and Romance Travel
Custom Group Itineraries
Orlando Parks Resort Vacation Packages
Arranged Tours including Tauck or Abercrombie & Kent
Adventures by Disney
African Safaris including lodges or packages from African Travel Inc., Kensington Tours, or Ntaba African Safaris
Private Jet Charters
Join an existing group or have us customize one for you and your travel companions, it's often the best opportunity to find preferred rates and bonuses or upgrades you won't find any other way.
Church Groups & Pilgrimages
Meetings, Events, and Incentive Groups
River Cruise Charters
Solo Cruise & Travel
How does our booking process work?
Planning & booking your trip
Before you depart
Some of the best rates and availability for the most incredible ships & exclusive experiences are only available many months, sometimes years in advance.
While you're away
We want your trip to be full of the unexpected, but we want those surprises to be positive. We'll communicate with your hotel in advance of your arrival and generally approach your itinerary in a proactive fashion.
After you've returned home
Once you're safely back home, your dedicated advisor will contact you to arrange a convenient time to follow up with you and review your trip's outcomes. We're constantly striving for a better client experience and greatly appreciate your feedback about our suppliers.
What do our services include?
Our fee structure
Our remote concierge services are truly bespoke, offering you the opportunity to have an expert crafted itinerary with the support of a qualified, experienced travel advisor.
Our fees are 100% non-refundable and will be administered in your local currency (US$/C$). Fees are subject to applicable taxes.
Unless otherwise stated, rates are based on double occupancy and may not be transferred.
Working with your dedicated advisor, we'll ask the right questions to plan your trip well from the start.
We'll curate a great itinerary and you'll get a chance to review everything and ask as many questions as you need before we commit your trip to a supplier purchase.
We tend to get a lot of the basic planning right the first time around, adding new experiences and making suggestions for more spontaneous activities you can enjoy on your own throughout the pre-departure process. But we don't mind tweaking a hotel choice or swapping a day trip, we'll work to meet your preferences for our plans or help you decide between options where available.
You can also add a new request to add new items to your itinerary, we'll see about fitting it in and securing availability on your behalf - that's part of the fun!
We'll allow up to 2 revisions for each quote, we only ask that trip dates, passenger names, and the destinations visited do not change.
Some of the benefits our clients enjoy
As we look to 2021 and beyond, it has become evident how much change is over the horizon for all of us seeking better memories in cruise & travel.
While some in our industry may be anticipating a return to normal, others may be encouraging a “new normal”…
Here at Odyssean Travel, we’d invite you to join us in building a better normal.
That means unrivalled, proactive maintenance of your trip plans where needs and requirements are changing on a near-daily basis. We’ll be there to guide your trip through best practice in planning, to maintain the integrity of your trip investment where the unforeseen does arise, and to help you worry less while still enjoying once in a lifetime travel experiences.
We are a small, family owned business and we actually limit our client numbers to ensure each itinerary receives added care and that our clients enjoy excellent, concierge-level services with an attention to detail bordering the clairvoyant.
Our travel advisor team has a diverse set of personal travel experiences and invests considerable time and resources to professional development, ensuring your trip is supported by the right person – a qualified professional with considerable in-destination or client service experience based on the specific ship, destination or style relevant to your vision.
Once you’ve been matched up with the right specialist you’ll enjoy dedicated, one-on-one trip support throughout the entire lifespan of your trip, from planning right through to the time you return home. We employ a variety of industry leading tools for maintaining simple, effective communications and will engage with you throughout.
We only work with trusted supplier partners, hand selected for their service delivery. Our team maintains great relationships with our most valued partners, able to recognize upgrade opportunities and capable of arranging experiences not found elsewhere.
Working with the right suppliers also means we share great offers & promotions, but we're also able to negotiate unique packages and upgrades that you simply cannot find anywhere else on the internet.
Our clientele are discerning yet curious, and often well traveled, they recognize our skill in finding available itineraries or curating unique options which truly reflect their desires.
While we’re happy to charter you a crewed yacht or private jet, our service excellence doesn’t always revolve around such extraordinary experiences. The seamless experiences our clients enjoy often stem from something far simpler, such as a call to your hotel in advance of your arrival.
Part of our attention to detail involves access to the right resources. That can sometimes mean arranging a visa on your behalf or helping point you to the correct channel where no third-party program exists.
We also want you to stay safe when there's an emergency, which is why (with your permission) we register our American clients with the Department of State's STEP and ensure our Canadian clients receive the right links to easily manage their Government of Canada profile. Unfortunately, the Canadian government applied changes to their system which no longer permit third-party consular submissions.
Further to registering your trip, and depending on your province or state of residency, we'll either quote you a travel insurance policy or put the simple to use tools in your hands to better protect your trip investment.
*We strongly suggest all travelers secure adequate travel insurance for the full duration of their trip.
If you're still not sure about our delivery, here's what some of our clients have to say about our services