Terms & Policies
Intellectual Property Rights
Other than content you own, which you may have opted to include on this Website, under these Terms, Odyssean Travel (herein "we", "us", "our" and "ours") and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.
“Feedback” shall mean any audio, video, text, images or other material you choose to submit or display on this Website in relation to any public or interactive areas, including but not limited to your Member Profile, the Forum, comments on the Blog, reviews, recommendations, posts, etc. With respect to your Feedback, by submitting it, you grant Odyssean Travel a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media in existence or yet to be conceived.
This Website is provided “as is,” with all faults, and we make no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.
Limitation of Liability
In no event shall Odyssean Travel, nor any of its officers, directors, contractors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Odyssean Travel, including its officers, directors, contractors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent Odyssean Travel from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
Odyssean Travel is permitted to revise these Terms at any time as we see fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.
Odyssean Travel shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between us and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.
Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the Province of Ontario, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Ontario for the resolution of any disputes.
What data do we collect?
We collect the following data:
How do we collect your data?
How will we use your data?
We collect your data so that we can:
How do we store your data?
What are your data protection rights?
Privacy policies of other websites
How to contact us about your privacy
How to contact the proper authority
What are cookies?
What types of cookies do we use?
There are a number of different types of cookies. Our site uses the following:
How to manage cookies
You can set your browser to reject cookies, the link to allaboutcookies.org will have instruction on how to do so with your selected browser. Please note that the rejection of functional cookies can result in unintended consequences when using our site and may reduce your enjoyment or participation.
Travel Planning & Booking
We have secured access to competitive rates, generous amenities, and the depth of support that only arises from a professional business relationship.
At this time, we are unable to provide travel planning & booking services to non-residents of Canada or the United States. Some exception may arise on a case-by-case basis where a non-resident is travelling with a resident and the resident is the lead passenger.
Accuracy of Information
You shall provide a full and accurate disclosure of your personal information, including telephone and email contact details, billing and mailing addresses, and any additional information required to successfully plan and execute your travel. You also agree to update us if your information changes, such as after a move or following the renewal of a passport.
Your Travel Documents
We will not proceed with any planning or booking without the prior delivery of a copy of your travel documents. In most cases, this is your current Canadian or US passport.
*THIS IS NOT A SOLICITATION*
Our travel advisors are highly experienced, often carrying a multitude of qualifications and awards. You have come to us for our travel planning excellence and other depth of support in booking your trip.
We do charge a fee for each itinerary delivered, where permitted. Rates are found on the OUR SERVICES page and may be amended from time to time.
You can also contact us via email at email@example.com for up to date rates.
All rates are in USD (US$) for US residents or CAD (C$) for Canadian residents and subject to applicable taxation which we will collect & remit as required. Our current merchant services may limit our transaction currency to CAD, where applicable we will provide an approximate exchange in value representing the equivalent amount in USD.
Your payment may be subject to rates of exchange, you will be liable for such costs and should contact your financial institution for any concerns.
At this time our professional fees will be administered by our affiliate, Nexion Travel Group.
We reserve the right to waive all or part of our fees as reward for client loyalty or for any other reason we may decide from time to time. In agreement with current legislation surrounding travel insurance policy purchases, any waived fees shall not be construed as a discounting of policy purchase costs to the traveller or purchasing party.
Fees are payable and due at the time you elect to pursue a quote for a trip.
Please note that any material changes to your requested travel will result in an entirely new fee.
Material changes may include but are not limited to:
- Any change of named passengers
- Additional passenger numbers
- Any change in travel dates
- Any change in destination(s)
- Any change in cruise ship, train, or yacht
Your quote will be time sensitive and subject to the limitations listed in these Terms. You can accept your booking, at which time we will endeavour to book the agreed trip segments on your behalf and according to the Terms.
We'll provide up to two (2) revisions to your quote, as long as they are not material (immaterial).
An example of an immaterial change is an upgrade in your hotel room or cruise cabin category, a change in seating, or the like.
Further revisions may incur a wholly new fee.
Professional fees are 100% non-refundable, non-transferable, and shall not be discounted from your trip costs if we elect to waive part or all of the fees unless clearly indicated otherwise.
Reserve the Right to Refuse
We may, in our sole discretion, perform certain duties of due diligence to ensure all transactions are of a legitimate nature. We reserve the right to refuse or deny booking, purchase, redemption, subscription or any other service to anyone at any time if we detect acts of a suspicious nature concerning security or of fraudulent intent.
We are also your advocates and that sometimes means advocating on your behalf against your wishes should you be attempting to book any of the following: travel to an unsafe destination such as a war zone; unsafe activities or those for which you are unqualified or underprepared, such as an ascent of the summit of Mount Everest without any prior climbing experience; those which would put your booking at risk, such as booking with an unproven or dubious travel supplier or a flight schedule which leaves insufficient transfer time; those which pose a contract risk to yourself or other travellers, such as so-called “throw-away flights”. This list is not exhaustive.
Quotes Subject to Change
All rates and availability are subject to change until processing has been completed and are subject to additional supplier terms and conditions.
Supplier Terms and Conditions
Various supplier partnerships, affiliations, and other relationships have been secured for the purposes of planning and booking travel on your behalf.
Please note that additional terms and conditions apply to your booking and that the supplier terms may differ among any selected trip segments or cruise & travel products.
We will provide you either a digital copy of these supplier terms or provide a link to the supplier terms on the relevant supplier website. Occasionally these terms are not available until after your name or a booking deposit has been submitted.
Please do not send or attempt to send us money or any direct payment.
Only where we are operating a pre-arranged collection of funds are we able to administer similar payments and via our affiliate's trust account under contractually agreed circumstances, such as a Honeymoon Fund, a travel gift, or for certain group payments.
We only use your valid credit card or methods accepted by various suppliers for processing and at no time does Odyssean Travel collect or handle any funds.
Please note that where alternate methods are accepted, this can result in an alternate payment schedule or the need for additional considerations surrounding payments.
We will receive your credit card or debit card payment information via telephone only and during the client onboarding process or where you wish to submit a new or updated payment method.
Although we may confirm your desired payment method where you have submitted more than one, we will only ever request you confirm the card type and last four (4) digits of the card number. We will supply these and you will only be required to indicate one of either "Yes" or "No" to select the payment method.
At no time will we request any other payment information from you on any format.
Please do not share your payment information via email or any written means.
If someone contacts you about your payment information in relation to your travel purchase, you should contact us right away and share notice with your financial insitution.
Rates of Exchange
Not all suppliers are equipped to receive payments in your desired currency.
We will communicate various currencies related to your travel purchase and may present an amount representative in a familiar currency. Please note that this is for your information and convenience purposes only and that actual rates may differ.
You are responsible for any costs related to exchange and should discuss applicable rates and terms with your card provider or financial institution. This may include differing amounts following any applicable refund.
As part of our commitment to enhancing your travel, we have secured a number of professional relationships with other businesses and individuals which we feel may add value to your overall use of our site and travel services.
We endeavour to build relationships with trusted providers only but we are unable to guarantee any product or service found through an affiliate. You are ultimately responsible for your own actions and communication, including regarding any purchases you might make through an affiliate business, including in direct relation to your travel.
Our affiliates may add, amend or withdraw any offer, product or service at any time. Accepting any promotion is at the sole discretion of an affiliate at the time of payment and is subject to availability and the additional terms and conditions an affiliate may have.
We shall not be liable for any loss related to affiliate partners.
We understand that the value of travel is somewhat subjective and that you may have certain experiences in mind when you plan your trips with us or using information you've gathered from our site or from our Explorer community.
Changes and Cancellations
Your trip plans may change and we understand the need for flexibility in a modern travel climate.
Region & Delivery Times
At this time we only offer shipping to valid addresses within Canada and the United States, including Alaska and Hawaii.
If you have received a Promo Code as part of your Travel Society membership or subscription or as part of a promotion or contest delivered by Odyssean Travel, you may use it as described in the Apollo Boutique.
Refunds, Returns & Exchanges
Each product available in the Apollo Boutique has its own policy which may be viewed in the product profile during your shopping session, and which must be agreed as part of the terms of purchase.
Who may participate? Are there restrictions on who may win?
Prizes hold no monetary value
Prizes, awards and merits of any variety hold no monetary value. They may not be returned, refunded, transferred, accumulated, delayed, deferred or discounted from any purchase you make on our site or in conjunction with any booking, even if you do not redeem such awards or do not use the full value of your awards, unless a specific award clearly states otherwise.
Subject to Terms and Conditions
All awards are subject to the regular terms and conditions of use and any specific requirements relevant to the redemption or enjoyment of such awards. This may include additional terms and conditions applied by any relevant third-party.
Challenges are intended to be fun and light hearted, let's keep it that way.